















































OUR HISTORY
Our Journey of Excellence
For 360 ITM Corporation Limited, as a proud subsidiary of ICT Global Services (www.ictgs.com), and sister company to ICT International (www.ictintl.com), our journey of innovation and excellence spans over three decades, marked by significant milestones and a relentless commitment to consistently delivering exceptional value to our clients.
The Success Spectrum
Beyond Numbers, Behind Every Percentage is Progress
Discover the remarkable journeys that transformed ambition into achievement. Through compelling data and authentic success stories, we showcase how our partners turned challenges into triumphs. Step into a world where success is more than just numbers – it’s a testament to transformation. Our curated collection of success stories for the family of ICT Global Services, combines compelling statistics with inspiring narratives, demonstrating the measurable impact of excellence.
30
+Years in Business as ICT Global Services family
4
+Strategic Global Locations to Serve
15
+Industry Awards
150
+Professional Training Courses
10000
+Successful Projects

MEET OUR FOUNDER & CEO
Take the watch off your wrist and I’ll tell you the time.
Industries
Innovative Solutions for Every Sector
At 360 ITM Corp. Ltd., we take pride in offering a diverse range of products and services tailored to meet the unique needs of various industries. Our commitment to excellence and innovation has enabled us to build strong partnerships and deliver exceptional value across multiple sectors. We invite you to explore how our solutions can drive success and growth for your business.
Healthcare
Finance / Banking
Government
Retail
Manufacturing
Education
Telecom
Energy
Logistics
Hospitality
Our expertise spans across these industries, and we are dedicated to providing customized solutions that address the specific challenges and opportunities within each sector. Whether you are looking to drive digital transformation, optimize business processes, or enhance operational efficiency, 360 ITM Corp. Ltd. is here to support your journey.
We invite you to connect with us and explore how our products and services can add value to your business. Together, we can achieve remarkable success and drive innovation in your industry.
Success Stories
Success Has Many Faces Discover Their Stories
Breaking Barriers, Building Legacies: Success Stories That Inspire
Discover the remarkable journeys that transformed ambition into achievement. Through compelling data.
Welcome to our gallery of achievement, where every story demonstrates the art of turning challenges into triumphs. Embark on a journey through remarkable success stories that showcase the transformative power of partnership and perseverance. Each narrative here represents not just a milestone achieved, but a testament to the extraordinary results that become possible when vision meets execution. These are more than just success stories – they’re blueprints of possibility that demonstrate what you can achieve with the right partner by your side.

Fostering Global Knowledge Partnership for a Brighter Future
ICT Global Services and AOU have signed a MOU to establish a joint venture partnership. This collaboration focuses on advancing students’ knowledge in Egypt, enhancing customer retention, and maximizing mutual benefits. AOU will engage ICTGS as their exclusive partner for Canada and USA, facilitating a triangular relationship with a Canadian university. This aims to provide academic services and Canadian certificates to AOU students, giving them a competitive edge in the job market.

ICT Global Services signs MoU with Arab Open University in Egypt.
May 15, 2024

Journey to the Pinnacle of Professional Success
In July 2022, a commendable recognition was bestowed upon when Dr. Mahmood Khan, was honored by Scotiabank, one of North America’s leading financial institutions. He was nominated for the prestigious Bank’s Oscar Award in four categories of Professional Excellence, highlighting his exceptional leadership and coaching skills.

Dr. Mahmood Khan nomination for Bank’s Oscar award by a Banking sector (Best of the Best), Canada
July 2022

Fostering Knowledge and Success in Leadership and Project Management
In the distinguished annals of ICT Global Services’ accomplishments, a significant milestone was etched in September 2014. Dr. Mahmood Khan was invited by the PMI Canadian chapter to deliver a keynote lecture at their annual opening session. Over 250 senior professionals attended to gain insights from Dr. Khan’s expertise on the significance of leadership in project management.

Keynote lecture at PMI, Canada
September 2014

Shaping the Future of Professional Development
A significant milestone was achieved in November 2010, Dr. Khan conducted a series of training courses on ten advanced professional development topics in Mississauga, Canada. Over two weeks, more than 55 attendees gained comprehensive knowledge across a broad spectrum of topics. The success of these courses was resoundingly echoed in the appreciative comments from the attendees, underscoring their effectiveness and tangible benefits.

Multiple courses in Mississauga, Canada
November 2010

Empowering the Healthcare Sector with Knowledge and Innovation
Within the chronicles of professional distinction, ICT Global Services has carved its identity as a luminary of wisdom and novelty. A testament to this is the recent invitation extended to ICT Global Services by a top healthcare entity in the UAE to deliver a lecture, training course, and professional exercises. Dr. Mahmood Khan led the event, attended by over 450 professionals eager to learn and grow.

ICT Global Services provides series of professional services to Healthcare, UAE
March 2010

Shaping the Future of Banking
In the illustrious journey of ICT Global Services, a significant accomplishment was etched in March 2010. ICT Global Services conducted advanced courses on financial and professional development topics for the Emirates Institute for Banking and Financial Studies (EIBFS) and 14 other banks in Abu Dhabi and Sharjah, UAE. Key financial topics covered were Anti-Money Laundering (AML) and International Financial Reporting Standards (IFRS). Professional development courses included High-Performance Leadership, Team Building, and Communication Skills.

In partnership with EIBFS, ICT Global Services trains 14 Banks in UAE
March 2, 2010

ICT Global Services’ Strategic Partnership for Excellence
In March 2010, ICT Global Services signed a strategic partnership with Westwind Consulting, a renowned company in British Columbia, Canada. This partnership focused on providing professional consulting services in IT and Telecom, with an emphasis on Knowledge Management and Project Management. Under the agreement, ICT Global Services assumed an exclusive lead in the Middle East, leveraging its expertise in the IT and Telecom sectors.

MoU signed with Westwind Consulting, Canada
March 1, 2010

ICT Global Services & RSI Concepts
In February 2010, ICT Global Services signed a strategic agreement with RSI Concepts, a prominent UAE-based company. This partnership focused on providing professional consulting services in IT, Knowledge Management, and EDMS implementations across the Middle East. Under this agreement, ICT Global Services assumed a leading role in the region, leveraging its expertise to address unique challenges faced by various organizations.

MoU signed with RSI Concepts, UAE
February 1, 2010

Empowering Leadership: Inspiring Innovation, Fostering Trust, and Shaping Succes
On Jan. 27, 2010, Dr. Khan, a renowned figure in Organizational Leadership, was among the top 5 corporate leaders to speak at the 2nd Alleem Leadership Congress in Sharjah, UAE. His lecture on “High Performance Organizational Leadership” emphasized the importance of effective leadership in shaping organizational success. Dr. Khan highlighted the role of communication, adaptability, and ethical leadership.

Dr. Khan speaks at Leadership Congress – Topic: “High Performance Organizational Leadership”, UAE
January 27, 2010

ICT Global Services’ Commitment to Excellence in Performance Management
In the illustrious journey of ICT Global Services, a significant accomplishment was marked in December 2009 when an advanced course on “Effective Performance Management” was conducted by Dr. Mahmood Khan for the Dubai Electricity and Water Authority (DEWA). This course was part of a strategic knowledge partnership with DEWA, covering crucial topics for the modern business landscape.

Dr. Khan conducts a training course for DEWA on “Effective Performance Management”, UAE
December 29, 2009

Mastering Mind and Language
In the distinguished trajectory of ICT Global Services’ accomplishments, a significant milestone was achieved in December 2009 when multiple sessions of an advanced course on “Neuro-Linguistic Programming (NLP)” was conducted for the Dubai Electricity and Water Authority (DEWA). This course, led by Dr. Mahmood Khan, was part of our strategic knowledge partnership with DEWA.

ICT Global Services NLP course to DEWA, UAE
December 24, 2009

Empowering Innovation, Pioneering Excellence, Shaping the Future
A noteworthy day unfolded in the journey of ICT Global Services, when a significant milestone was marked by the signing of a Memorandum of Understanding (MoU) with DataTech in UAE, paving the way for a strategic partnership that promised to revolutionize the IT and Enterprise Document Management System (EDMS) landscape in Dubai.

MoU signed with DataTech, UAE
December 2009

ICT Global Services’ Commitment to Excellence
Dr. Mahmood Khan, CEO & President of ICT Global Services, invited to deliver a compelling lecture on the ‘Innovative and Technological Aspects of Secure and Efficient Transportation in the GCC’ at the prestigious TranOman Conference. The main focus of Dr. Khan’s speech to illuminate the intricacies of logistics innovations, a process often viewed as unpredictable and fraught with risk, underscores the importance of strategic planning in implementing innovative processes, a strategy that can mitigate risk, secure RoI, and long-term viability of the corporation.

Dr. Khan to speak at TransOman Conference, Oman
October 14, 2009

Empowering Policing with Knowledge: ICT Global Services’ Commitment to Excellence
In the distinguished annals of ICT Global Services’ accomplishments, a significant milestone was marked in October 2009. This was when a series of advanced courses were conducted for the Oman Police, covering pivotal topics such as Six Sigma, Total Quality Management (TQM), and Supply Chain Management (SCM). Major Hatim Al Attar expressed profound satisfaction, praising the quality and success of the courses.

Dr. Khan delivers series of lectures on “Six Sigma/TQM/SCM” to Oman Police
October 12, 2009

Driving Success through Knowledge
In April 2008, ICT Global Services established a strategic relationship with the Emirates Institute for Banking and Financial Studies (EIBFS) in the UAE. This partnership underscored our commitment to providing top-tier professional services in knowledge management. ICT Global Services conducted comprehensive courses for EIBFS clients, covering advanced topics in banking operations, security, and best practices. Additionally, we offered professional development courses in Leadership Development, Management, and Communication Skills.

ICT Global Services establishes strategic relationship with EIBFS in UAE
April 2008

Nurturing Leaders of Tomorrow - ICT Global Services, Your Partner in Excellence
In the chronicles of ICT Global Services’ achievements, the launch of our comprehensive Leadership Development program stands out as a monumental accomplishment. This program, meticulously designed, comprises four fundamental modules: YLDP for Young Leaders, FLL for Front Line Leaders, TLPE for Transformational Leadership, and eLDP for Executive Leadership.

ICT Global Services introduces comprehensive proprietary Leadership Development Program, Global
October 2004
Testimonials
Echoes of Excellence - Real Results. Real Success. Real Impact
Our clients’ words echo our dedication to fostering enduring partnerships built on trust, innovation, and exceptional outcomes.

Impressed with the overall presentation of the course
President, Association of Change Management Professionals (ACMP Global), USA
[through Video] I recently attended the series of professional development courses with Dr. Mahmood Khan. I would like to say that I was very impressed with the overall presentation of the course. It enabled me to have an overview and keep up my current understanding of number of areas of the business world, ranging from Lean Six Sigma development work through strategic and leadership development work. I would like to say that the knowledge that was demonstrated and the collaborative approach that Dr. Khan took throughout the training sessions helped the training courses to really develop themselves
The knowledge that we shared withing the room show that bringing this group of professionals together within a learning environment was really exceptional and having this facilitated by Dr. Mahmood himself helped the actual sessions to go really well and I really really enjoyed them.

Mr. Richard Batchelor
President, Association of Change Management Professionals (ACMP Global), USA

Expertise is a valuable asset
One of the aspects I deeply admire about Dr. Mahmood Khan is his profound knowledge, which extends even to the most intricate details.
What truly sets him apart is his ability to distill complex concepts into easily digestible nuggets of wisdom. During his presentations, one of the standout features is his focus on takeaways. These key insights are integral components of the four-day sessions. The attendees who participate in Dr. Mahmood’s presentations undoubtedly reap significant benefits in various areas. Personally, I’ve experienced a revitalization of my intellectual curiosity. This newfound knowledge not only enhances my business acumen but also enriches my personal life. Dr. Mahmood’s expertise is a valuable asset. I eagerly anticipate more opportunities to learn from him.

Mr. Ettore Di Biagio
Sr. Manager, Business Intelligence Toronto

Capable management consultant
I have had the opportunity to work with Dr. Mahmood Khan. Dr. Khan is a very capable management consultant who is extensively trained and well versed in current Business and Technology trends.
I was particularly impressed on his Leadership style and Strategic thinking expertise to manage his team effectively and achieve goals successfully. He has demonstrated his expertise consistently and takes pride in working with knowledge sharing horizontally as well as vertically in the organization.
He was a pleasure to have as my colleague. Though, it’s been while since we have worked together, we still collaborate on the latest industry trends and best practices.

Ms. Michele Davidson-Petrovski
Enterprise, Global Quality Management Consultant & SDLC Expert Toronto, Canada

Proactive and hands-on approach
I have had the privilege of collaborating with Dr. Mahmood Khan when his company was awarded two significant and mission-critical projects by our organization. What stood out to us was Dr. Khan’s proactive and hands-on approach, especially considering the strategic nature of these projects.
Despite his senior executive role, Dr. Khan personally assumed the responsibility and leadership for these endeavors. His decision to manage the projects directly demonstrated a commitment to both business excellence and professional integrity. As a result, the projects were not only successfully implemented ahead of schedule but also served as a benchmark for other companies nationally and internationally. His analytical acumen and effective communication skills were evident, providing valuable insights for our team. His proactive management of issues and resources served as an educational resource for all.

Mr. Waseem Malik
Global Board Director, Australia

Invaluable contributions
We extend our sincere gratitude to Dr. Mahmood Khan for his invaluable contributions to our faculty, students, and external clients. Through his engaging lectures and professional courses on Benchmarking & Performance Management and SCM, Dr. Khan has consistently demonstrated his exceptional subject knowledge. His adeptness in professional presentation and effective communication skills has significantly contributed to achieving excellent customer satisfaction. This achievement has not only enhanced our reputation but also opened up new opportunities for business development.
Dr. Khan’s continued collaboration with us is highly valued, and we look forward to working together on several projects in the UAE and beyond.

Prof. Dannis Hardy
President, Middlesex University, UK

Extensive knowledge and expertise
We have had the pleasure of collaborating with Dr. Mahmood Khan, leveraging his extensive knowledge and expertise in creating Program of Instruction (PoI) and providing student counseling for both our undergraduate and graduate students. Additionally, Dr. Khan has been instrumental in conducting post-graduate Diploma programs in Project Management and MBA.
Dr. Khan consistently exhibits professional excellence, which is further enhanced by his profound subject knowledge and admirable personality traits. His engaging teaching style has made him a highly regarded popular faculty member among our students.
We look forward to continuing our valuable partnership with Dr. Mahmood Khan, as his contributions remain an invaluable asset to our institution.

Dr. Abbas Ahmed
President, European University College, Brussels

Keynote speaker at the First Leadership Congress
Dr. Mahmood Khan has always been an invaluable member of our Professional congresses and played a pivotal role in our professional congresses, particularly in the domains of leadership, strategic planning, project management, and supply chain management.
His expertise and insights have been widely acknowledged, especially when he served as the keynote speaker at the First Leadership Congress and the First Sustainable Development Congress. Addressing audiences of over 400 senior and executive professionals, Dr. Khan shared invaluable knowledge and fostered meaningful discussions.
The success of these congresses owes much to Dr. Khan’s unwavering professional support. We express our sincere gratitude to him for generously sharing his wisdom and contributing significantly to our collective achievements.

Dr. Rashid Alleem
Founder Chairman & Managing Director - Aster DM Healthcare, UAE

Inspired by his leadership
I have had the privilege of working with Dr. Mahmood Khan when he led a very large organization with multiple deliverables of significant strategic importance.
Dr. Khan possesses unique and, perhaps, innate expertise in Leadership and People Management. His ability to establish relationships, motivate individuals to excel in their roles, proactively manage issues, and foster team cohesion across diverse roles is truly remarkable.
Inspired by his leadership, I also attended some of his training sessions where he delivered lectures and conducted working sessions on Leadership, Team Building, and Communication Skills.
I was profoundly impressed by his subject knowledge and the practical examples he shared from day-to-day work life.

Mr. Afzal Butt
Director, Project Management, CANADA

In-depth knowledge
I have had the privilege of attending in several professional development courses led by Dr. Mahmood Khan. These courses have been immensely beneficial to me personally, as well as to the entire group.
Dr. Mahmood’s expertise is truly exceptional. His in-depth knowledge and meticulous approach to the topics covered during these sessions have far surpassed my expectations. Notably, the course on Leadership and Management stands out—it was nothing short of fantastic. Each area we explored was explained meticulously, accompanied by numerous practical examples.
Undoubtedly, this course will significantly enhance my work and positively impact my business.

Mr. Everest Damsi
President, Engtarp DD Corp., CANADA

Sessions immensely enriching and commend your unwavering professionalism
Dear Dr. Khan, Thank you for the opportunity to attend your Leadership Classes. Thus far, I have found the sessions immensely enriching and commend your unwavering professionalism in both delivery and communication.
Despite the brevity of the allotted time, your presentation has been remarkably informative and easily digestible. I particularly value the real-life anecdotes and examples you provide, as they enhance our understanding and facilitate the practical application of the principles in real-world scenarios.
Once again, thank you for your dedication and valuable contributions.

Ms. Dupe Snest, CANADA

Contributing to my personal growth
Dear Dr. Khan, I wish to express my sincere appreciation for the course titled “Enhanced Productivity Skills: Maximizing Your Personal Effectiveness” that you conducted. Your insights and teachings were truly enlightening, and I gained valuable knowledge from the sessions.
I really liked it, and honestly, I consider it one of the finest courses I have ever attended. Your expertise and ability to bring real-life examples to complex topics left a lasting impact on me.
Thank you for sharing your wisdom and contributing to my personal growth

Mr. Sabah Jasim Mohamed Al Mazam
Manager, Projects, DEWA, UAE

keynote lecture at PMI
Dear Dr. Mahmood Khan, I extend my sincere gratitude for your keynote lecture
on the “Significance of Leadership for Effective and Successful Project Management” during the annual opening session at PMI.
Your insights resonated with more than 250 professionals in attendance, making it a remarkable event. Your expertise was precisely on point, and we greatly appreciate your contribution to our community.
Thank you once again for sharing your valuable knowledge and inspiring us all.

Mr. Mohib Ashraf
PMI – Lakeshore chapter, CANADA

Alignment with our strategic objectives
Dear Dr. Khan, I extend my heartfelt gratitude to you and the ICT International team for the exceptional professional assistance provided to our staff in enhancing their professional traits.
Your profound expertise and personal guidance in alignment with our strategic objectives are highly valued.
The award for excellence bestowed upon you today serves as a testament to your remarkable knowledge and unwavering support to our organization. Thank you.

Dr. Azad Moopen
Founder Chairman & Managing Director - Aster DM Healthcare, UAE

Set an exemplary standard
With profound appreciation and gratitude, we hereby acknowledge and confer this prestigious award upon Dr. Mahmood Khan.
I am pleased to recognize the exceptional efforts of Dr. Mahmood Khan and his dedicated team in successfully executing a major strategic project related to Business Continuity and Disaster Recovery at STC. Their unwavering commitment, tireless dedication, and outstanding performance have been instrumental in achieving our project goals.
Dr. Khan’s leadership and subject expertise has set an exemplary standard for others to follow.

Mr. Ibrahim Dubae
Vice President, Saudi Telecom Company, Saudi Arabia

Leaving a lasting impact
Thank you Dr. Khan for delivering an enlightening speech on the crucial topic of Leadership in Economic Development during the auspicious GCC Police and Army Role in Economic Development Conference.
Your address captivated an audience comprising senior executives and distinguished VVIPs, leaving a lasting impact.
We deeply appreciate your unwavering support and thank you once again for your invaluable contribution.

Ali Al Kamali
Managing Director, Datamatix Group, UAE

Approach is very win-win
I know Dr. Mahmood Khan for the last three years and in my interaction with him on business as well as personal level, I have found him a person with very high level of leadership skills and forward-looking focused attitude. The humble and teamwork factors coupled with honesty are the highlights of his personality. On technical level, he has good grasp on advancements in technology as well the new trends there. My dealing with him in business was quite encouraging as his approach is very win-win, which encourages any professional to deal with him in comfort and strengthen relations on long-term basis.

Mr. Rizwan Butt
Vice President International Sales, UK

Thoughtful, passionate and determined
Thoughtful, passionate and determined would be the words I would use to describe Mr. Mahmood Khan.
Highly analytical, excellent communicator and problem-solving attributes. His ability to work with concepts and find solutions that were win-win drove many of his successes. Great leadership qualities to influence team member and co-workers.

Mr. Asif Muhammad
Chief Marketing Officer (SaaSTech), UK

Good communicator
have worked directly with Mahmood in the past and can honestly say that I enjoyed my time working with him as a project team member and in my role as an information security and business continuity consultant.
He is very personable, a good communicator, and very supportive as a manager.

Mr. Lee Allison
Chief Information Security Officer London, UK

Delivers results beyond expectation
Dr. Mahmood Khan is an effective leader in project management and strategic planning. He envisions the end goal of an enterprise, then puts together a vivid roadmap on how to get there with his team while staying on budget and being efficient.
He takes on the most challenging projects and delivers results beyond expectation!
In these difficult economic times, organizations need someone like Dr. Khan to help them deliver critical projects, remain competitive and profitable!

Mr. Imran Mian
VP, Enterprise AI, CANADA

Unique blend of business acumen and strategic vision
Dr. Mahmood Khan is an exceptional leader, possessing a profound understanding of business requirements. His pivotal role at ICT Global Services underscores his unique blend of business acumen and strategic vision, essential for driving organizational success.

Mr. Jim Massey
Director of Professional Services, UK

Exceptional contributions and insightful lectures on Leadership
Thank you, Dr. Khan, for your exceptional contributions and insightful lectures on Leadership, Total Quality Management (TQM), Supply Chain Management (SCM), and Project Management as part of the Aviation Management course.
Your ability to weave real-life examples into complex topics has garnered high admiration from the attendees and is deeply appreciated.

Lahed Al Falasi
Managing Director, Academy of Technical Training, UAE

Impactful contributions to our professional community
Dear Dr. Mahmood, your lectures on professional development were wonderful. Your style and presentation was excellent. The event was exceptionally informative and valuable, thanks to your expertise.
Your use of powerful quotes during different occasions was particularly commendable. I extend my heartiest congratulations to you for the effort and time invested in making this event a resounding success.
Thank you once again for your impactful contributions to our professional community.

Mr. Mohammed Irfan, CANADA

Professional approach to imparting knowledge to others is not comparable
Dear Dr. Mahmood, Thank you very much for the time and effort you dedicated to the Professional Development training course over the past four days.
There is no doubt about the facts that not only you have the vast knowledge about the subject and real-life experience BUT also your professional approach to imparting knowledge to others is not comparable.
Once again, thank you for your invaluable efforts.

Mr. Rizwan Ibrahim, CANADA

Wonderful knowledge sessions with Dr. Mahmood Khan
I had wonderful knowledge sessions with Dr. Mahmood Khan and I believe this was a great opportunity to share his experience, learn from him and I am sure, I’ll attending more of his courses and gain much more than what we got in these four days. Thank you very much!

Mr. Tanveer Abbas
IT Manager, Rexall Pharma Plus, CANADA

Pass on your excellent knowledge with the next generation
Dear Dr. Mahmood, I really like the “Leadership” course immensely, and request that you pass on your excellent knowledge with the next generation.

Mr. Shahid Ali, CANADA

An excellent leader
I worked with Dr. Mahmood for two years. He is an excellent leader that always motivates his team, empower them to overcome professional challenges, and recognize their achievements at the end. Dr. Mahmood provides his team members the required autonomy, freedom, and trust to allow them to outperform and exceed the normal expectations.

Ms. Zahra Albo Mogdad
Marketing Manager, UAE
LATEST INSIGHTS
Check Our Latest News & Articles From The Blog.
How-To Guides
Top Ways To Build Positive Customer Experience Through Social Media Marketing
- December 10, 2024
- admin
How-To Guides
A comparative difference between records management and document management
- August 28, 2024
- admin
Thought Leadership
An Insight Into Attracting Top Talent And Retaining Them In Your Organization
- December 6, 2022
- admin
How-To Guides
Describing Top 3 Ways To Move From Customer Service To Customer Care
- October 18, 2022
- admin